Who we are

Our website address is: https://journeyintheclouds.com. Welcome to https://journeyintheclouds.com. We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Journeyintheclouds (collectively, “Services”) (“Authorized Customers”). Here is our privacy policy.

Effective Date:  1st of August, 2024

Privacy Policy at Journeyintheclouds

Introduction

Welcome to Journeyintheclouds! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website journeyintheclouds.com and interact with our services. By using our website and services, you consent to the practices described in this policy.

This Privacy Policy complies with the requirements of the General Data Protection Regulation (GDPR) of the European Union, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) of California, USA, as well as relevant data protection laws in South America.

1. Information We Collect

1.1. Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Subscribe to our newsletter.
  • Contact us via email or contact forms.
  • Register for an account.
  • Participate in surveys, contests, or promotions.
  • Leave comments or interact with our blog posts.

The personal information we may collect includes, but is not limited to:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Travel preferences and interests
  • User-generated content (e.g., comments, reviews)

1.2. Sensitive Personal Information

In compliance with GDPR and other international data protection laws, we may also collect sensitive personal information, which will be processed only under specific conditions, such as explicit consent or compliance with legal obligations.

1.3. Non-Personal Information

We may also collect non-personal information about your visit to our website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages you visit on our site
  • Time and date of your visit
  • Other anonymous data related to your use of the site

This information helps us to improve our website and services.

1.4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you and track your preferences. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.

1.5 Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To personalize your experience on our website.
  • To send newsletters, promotional materials, and other communications related to our services.
  • To respond to your inquiries and provide customer support.
  • To improve our website, products, and services.
  • To analyze website usage and trends.
  • To administer contests, promotions, or surveys.
  • To comply with legal obligations and enforce our terms and conditions.

3. Legal Basis for Processing Personal Data (GDPR Compliance)

Under the GDPR, we must have a legal basis for processing your personal data. We rely on the following legal bases:

  • Consent: When you have given us explicit consent to process your data for specific purposes.
  • Contractual Necessity: When processing your data is necessary for the performance of a contract with you, such as providing services you requested.
  • Legal Obligation: When we are legally required to process your data, for example, to comply with tax laws.
  • Legitimate Interests: When processing your data is necessary for our legitimate interests, provided that your rights and interests do not override these interests.

4. Your Rights Under GDPR, CCPA, and Other Data Protection Laws

4.1. GDPR Rights (European Union)

If you are a resident of the European Union, you have the following rights under the GDPR:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
  • Right to Restrict Processing: You can request that we limit the processing of your data under certain circumstances.
  • Right to Data Portability: You can request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your data based on our legitimate interests, direct marketing, or processing for research/statistical purposes.
  • Right to Withdraw Consent: If processing is based on consent, you have the right to withdraw your consent at any time.

4.2. CCPA/CPRA Rights (California, USA)

If you are a resident of California, you have the following rights under the CCPA and CPRA:

  • Right to Know: You have the right to know what personal data is being collected, used, shared, or sold, and the purposes for which it is used.
  • Right to Delete: You have the right to request the deletion of your personal data, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal data.
  • Right to Non-Discrimination: You have the right to non-discriminatory treatment for exercising any of your CCPA/CPRA rights.
  • Right to Correct: You have the right to request the correction of inaccurate personal information maintained by us.
  • Right to Access: You have the right to access specific pieces of personal information collected about you in the past 12 months.

To exercise these rights, please contact us using the information provided in Section 10 below.

4.3. Data Protection Rights in South America

If you are a resident of a South American country with specific data protection laws (such as Brazil’s LGPD), you have rights similar to those outlined above, including the right to access, correct, and delete your personal information, as well as the right to withdraw consent and object to certain types of data processing.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential and comply with applicable data protection laws.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to a valid request from a government authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

Links

www.journeyintheclouds.com contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

What organizations are collecting the information? 
In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers.

We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

Personal Data from Plugins

For more info about the GDPR from Plugins

Our plugins and add-ons are compatible with GDPR. Below are the common questions related to GDPR.

Do your plugins track any data?

We do not track any user data via our plugins. But if our plugin depends on any third party service, they might track user data. This can happen in following two ways:

1. Embedded Widgets

Some of our plugins have features to integrate embedded widgets as is, from third party services (like Facebook Like, Facebook Recommend, Twitter Tweet official buttons). You can include relevant text in the privacy policy of your website as mentioned below.

Social Analytics for Sharing

If you are using our Social Analytics for Sharing add-on at your website, you can add following in the privacy policy of your website:

We use Google Analytics to track social shares made at our website. Google automatically collect and store certain information in their server logs which includes device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL, cookies that may uniquely identify your browser or your Google Account, in accordance with their data privacy policy: https://policies.google.com/privacy

2. Third-party APIs/Connections

Our plugins send request to third party APIs via website-visitor’s web browser to fetch information (like social shares, social comment count). This request made by web browser may include IP address, which can then be seen by the third-party that it’s being requested from. This API request doesn’t include any personal data of the website user other than the IP address.  To make your users aware of this,  you can include relevant snippets in your website’s privacy policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

If you are located outside of the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. By using our website, you consent to the transfer of your information to these countries, which may have different data protection laws than your country of residence.

For users in the European Union, we ensure that transfers of your personal data outside the European Economic Area (EEA) are subject to appropriate safeguards as required by the GDPR, such as the use of Standard Contractual Clauses or other legally recognized transfer mechanisms.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the “Effective Date” at the top of this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights under GDPR, CCPA/CPRA, or other applicable data protection laws, please contact us at:

Journeyintheclouds

Email: [email protected]

By using our website and services, you agree to the terms outlined in this Privacy Policy. Please review this policy regularly to stay informed about how we protect your information.